Channel Mentor has developed and deployed advanced business process solutions in the area of

• Sales & Distribution Management (Channel management)
• After sales service management
• Project resource and time management
• Forecasting tools
• Online Quality reporting tools

These are a few areas where Channel Mentor has made its mark with solutions that have proved to be a boon for some of our global customers.

 

Channel Mentor has delivered high end solution in the area of Dealer management. Online interface to the dealers for the product companies remain a much needed priority for companies that works with Dealers as one of its principal channels. Dealers require to know their performance on revenues , receivables against their sales targets at any point of time.

 

 

They also need to place orders through online interface and monitor the status of their orders online. Despatch details are flashed on their screens and mailed to their mailboxes. They require to be in touch with all updates and upgrades provided by the company. through their own account page. Their complains and grievances are logged and resolved through online workflow. These are some of the features that are built into Channel Mentor's business solution for the product Industry

Channel Mentor's Project time and Resource management tool help project and services companies to keep abreast with resource requirements, allocation of resources with skillset mapping and logging of timesheets for billing to customers. The tool comes extremely handy for tracking resource utilization across locations and divisions of the company. It also provides checks and controls by approval workflow within the organization structure for the time logged by employees before it is billed to customers.